* TURNAROUND TIMES *
Current turnaround time is 4-6 weeks from payment date. This is subject to change due to volume of orders at any given time, but we try to keep it as low as possible.
* CUSTOMS AND IMPORT TAXES *
Buyers are responsible for any customs and import taxes that may apply and we cannot be held responsible for any delays due to customs searches.
* RETURNS/ EXCHANGES *
We unfortunately do not accept exchanges.
Returns can be made within 7 days of receipt of order, item must be in original condition, unworn/ unused and have original tags attached. Order must be returned to us within 14 days of receipt of the order.
Buyers are responsible for return shipping costs. Please return via Signed For postage, items lost in the postage system cannot be refunded without this.
The following items cannot be returned:
* Custom orders and personalised items.
* Intimate items (lingerie etc)
* Items purchased on sale.
Please contact us if you have a problem with your order and we will be happy to help.
We will only use your shipping and billing address and contact information to:
* To communicate with you about your order.
* To fulfil your order.
* For legal reasons ie. paying tax.